Servicing All of Connecticut and Westchester County NY

ABOUT US

Frequently Asked Questions

  • What are your business hours?

    Our office is open Monday - Sunday, 9:00 AM - 5:00 PM. We are also open 24 hours for emergency services. 

  • Do you offer 24/7 emergency service?

    Yes, we do! Contact us today for emergency service. 

  • What area do you provide service in?

    We service the entire state of Connecticut and Westchester County, NY. 

  • Why should I hire BioClean?

    Our team is locally and internationally trained, so we know mold inside and out. We strive to use only the most effective environmentally-friendly products so that you can feel great about our work. We offer free inspections, emergency services, and a 5-year warranty on our work.

  • How long does a mold inspection take?

    A mold inspection can usually be completed in a few hours. The inspector will look for visible signs of mold growth and moisture sources that could be contributing to mold growth. They will also take samples of the air and surfaces in the affected area to test for mold spores.

  • What is the difference between mold removal and remediation?

    Mold removal is the process of removing mold from an area. This can be done by cleaning with a bleach solution or other cleaning agents, or by physically removing the mold with a putty knife or other tool. Mold remediation, on the other hand, is the process of addressing the underlying conditions that led to the mold growth in the first place. This may involve repairing leaks, fixing drainage issues, or increasing ventilation.

  • What are some common signs that there is mold present?

    There are a few different things you can look for if you suspect that there may be mold growing somewhere in your home or office. First, look for any visible signs of mold growth, such as black or greenish stains on walls or ceilings. You might also notice a musty smell in the affected area. Finally, if you or someone else in your home is experiencing respiratory problems, it could be due to mold exposure.

  • What are some of the health risks associated with mold exposure?

    Mold can cause a variety of health problems, ranging from minor irritation to serious respiratory illness. For people with allergies or asthma, exposure to mold can trigger an attack. Mold can also cause more general symptoms like headaches, fatigue, and skin irritation. In severe cases, mold exposure can lead to pneumonia or other serious respiratory illnesses.

  • What should I do if I find water in my basement?

    If you find water in your basement, it's important to take care of the problem as soon as possible. Water can lead to mold growth, so the sooner you remove the water and dry out the area, the better. It’s important not to step in standing water because of the risk of electric shock or dangerous pathogens in the water. If you can, turn off the water source to limit the issue, and call a professional water damage company as soon as possible.

  • How do I know if my basement needs waterproofing?

    There are a few things you can look for to determine if your basement needs waterproofing. First, check the walls and floor for cracks or signs of water damage. You should also look for any musty smells, which could indicate the presence of mold. Finally, if you have had problems with water in your basement in the past, it's a good idea to waterproof the space to prevent future issues. You can also get an inspection to determine what your basement waterproofing needs are.

Didn't Find Your Question?

Call us at 203-283-3912  and our mold experts will happily assist you.

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